Kynora — Privacy Policy

1. Introduction

This Privacy Policy explains how Arongame OÜ (“we”, “us”, “our”) collects, uses, and protects information when you use the mobile application Kynora (“App”).

By using Kynora, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

2. Information We Collect

We collect the minimum data necessary to operate and improve the App.

2.1 Training Information

When you use Kynora, you may provide information related to dog training, such as preferences, selected exercises, progress, notes, or other details needed to provide the App’s features. This information is used only to operate and improve the App.

2.2 Purchases

When you purchase a subscription or other in-app content, payment is processed by Apple through your Apple ID account. We do not receive or store your full payment card information. We may receive limited information about the transaction (such as whether the purchase was successful and the type of subscription) in order to unlock premium features in the App.

2.3 Device Information

We may collect basic technical information from your device, such as:

Device model and operating system version
Language and region settings
App version

This information helps us ensure compatibility and improve app performance.

2.4 Usage Data

We may collect aggregated, non-identifying information about how the App is used (for example, which screens are most frequently visited) to help us understand what features are most useful and to improve the user experience.

3. How We Use Information

We use the information we collect for the following purposes:

To provide core App functionality for dog training, education, and progress tracking
To manage subscriptions and access to premium features
To maintain and improve the App’s performance and reliability
To detect and prevent fraud, abuse, or technical issues
To respond to your support requests and communicate with you about the App

4. Data Sharing

We do not sell your personal data. We may share limited information with third parties only in the following situations:

Service providers: We may use third-party service providers to deliver app content, manage subscriptions, or provide analytics. These providers are allowed to use data only as necessary to perform services on our behalf and are not permitted to use it for their own marketing purposes.
Legal obligations: We may disclose information if required to do so by law or in response to valid legal requests (for example, from courts or authorities).
Business transfers: If our company or the App is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same level of protection.

5. Data Retention

We retain information only for as long as necessary to provide the App and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Training-related information is kept only as long as needed to provide the App, support your use of its features, or meet legal and operational requirements.

6. Your Rights & Choices

Depending on your location, you may have rights such as:

Accessing the information we hold about you
Requesting correction of inaccurate data
Requesting deletion of your data where applicable
Objecting to or restricting certain types of processing

To exercise these rights, please contact us at arongame.studio@gmail.com. We may need to verify your identity before processing certain requests.

7. Children’s Privacy

Kynora is not intended for children under the minimum age required to use apps in their jurisdiction (typically 13 years old). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

8. Security

We use reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Effective Date” at the top of this page and may notify you inside the App. Your continued use of Kynora after changes become effective means you accept the updated Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Arongame OÜ
Email: arongame.studio@gmail.com